Privacy Policy

Last Updated: 18 August 2026

Suhagan Studio respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared and the choices available to you.

By using https://suhaganstudio.com, you acknowledge this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

Personal Information

  • Name
  • Email address
  • Mobile number
  • Billing address
  • Shipping address
  • City, state and PIN code
  • Order details
  • Communication history
  • Information you provide when contacting customer support

Account Information

If you create an account, we may collect information required to create and maintain your account.

Payment Information

Payments may be processed through third-party payment providers.

We may receive limited transaction information such as payment status, transaction reference and payment method.

We do not intend to store complete debit or credit card information on our own systems.

Technical Information

When you visit our website, certain technical information may be automatically collected, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location information
  • Website activity
  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders.
  • Deliver products.
  • Provide customer support.
  • Confirm orders and payments.
  • Send shipping and delivery updates.
  • Process returns, replacements and refunds.
  • Maintain customer accounts.
  • Improve our products and website.
  • Detect and prevent fraud or misuse.
  • Respond to enquiries and complaints.
  • Send promotional communications where permitted and where applicable consent is required.
  • Conduct analytics and understand website performance.
  • Comply with legal and regulatory obligations.

3. Marketing Communications

If you subscribe to our newsletter, promotional communications or otherwise provide appropriate consent, we may send you information regarding:

  • New products
  • Collections
  • Discounts
  • Offers
  • Promotions
  • Other Suhagan Studio updates

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us at suhaganstudio@gmail.com.

Transactional communications, such as order confirmations and shipping updates, may continue where necessary to fulfil your purchase or provide requested services.

4. Cookies

Our website may use cookies and similar technologies to:

  • Remember shopping cart information.
  • Maintain login sessions.
  • Understand website usage.
  • Improve website functionality.
  • Analyse traffic.
  • Personalise certain experiences.
  • Support advertising and marketing activities where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share relevant information with trusted service providers where necessary to operate our business, including:

  • Payment processors.
  • Delivery and logistics providers.
  • Website/e-commerce technology providers.
  • Hosting and technology providers.
  • Analytics providers.
  • Marketing and advertising service providers.
  • Customer communication providers.
  • Professional advisers.
  • Government authorities or law-enforcement agencies where required by law.

We do not sell your personal information as a standalone product.

6. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Completing transactions.
  • Providing customer support.
  • Maintaining business and transaction records.
  • Meeting legal, accounting and tax obligations.
  • Resolving disputes.
  • Preventing fraud and misuse.

When information is no longer reasonably required, it may be deleted or anonymised, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information regarding processing of your personal data.
  • Request correction of inaccurate information.
  • Request updating of information.
  • Request deletion/erasure where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Raise a privacy-related grievance.

Requests may be sent to:

suhaganstudio@gmail.com

We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website is intended for general consumers and is not specifically directed towards children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. Customers should review the privacy policies of those third parties before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology or applicable law.

The latest version will always be published on this page.

12. Contact & Privacy Grievances

For privacy questions, requests or complaints:

Suhagan Studio
Janakpuri, West Delhi, India
Email: suhaganstudio@gmail.com