Shipping Policy

Last Updated: 18 August 2026

Suhagan Studio currently offers shipping across India, subject to courier availability and serviceability of the delivery address.

1. Shipping Availability

We deliver orders to serviceable addresses across India.

Some remote, restricted or otherwise non-serviceable locations may not be eligible for delivery through our standard courier partners.

If a delivery address is found to be non-serviceable, we will contact the customer to discuss available options.

2. Shipping Charges

Free shipping is currently offered across India, subject to the applicable terms displayed on the website at the time of purchase.

If any shipping charge applies to a particular order, it will be displayed during checkout before the order is placed.

3. Order Processing

Orders are generally processed within 1–3 business days after successful payment/order confirmation.

Orders placed on Sundays, public holidays or during major sale periods may require additional processing time.

4. Estimated Delivery Time

After dispatch, delivery generally takes approximately:

3–7 business days

depending on the destination and courier service.

Remote locations may require additional time.

The above timelines are estimates and are not guaranteed delivery dates.

5. Order Tracking

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp or other available communication channels.

Customers can use the tracking information provided by the courier to follow the shipment.

6. Delays

Delivery may be delayed due to circumstances beyond our reasonable control, including:

  • Severe weather.
  • Natural disasters.
  • Public holidays.
  • Strikes.
  • Courier disruptions.
  • High-volume sale periods.
  • Incorrect or incomplete addresses.
  • Customer unavailability.
  • Government restrictions.
  • Other logistical circumstances.

We will make reasonable efforts to assist customers in case of delivery delays.

7. Incorrect Address

Customers are responsible for providing an accurate and complete shipping address, including:

  • Name.
  • House/flat number.
  • Street/locality.
  • City.
  • State.
  • PIN code.
  • Contact number.

Suhagan Studio is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

8. Delivery Attempts

Courier partners may make multiple delivery attempts according to their operational procedures.

If an order is returned to us because the customer was unavailable, refused delivery or provided an incorrect address, additional shipping or re-delivery charges may apply where applicable.

9. Damaged Package

If the outer package appears visibly damaged at the time of delivery, customers are encouraged to:

  1. Photograph/video the package before opening it.
  2. Record the unboxing process.
  3. Contact us as soon as possible if the product is damaged or incorrect.

Please contact suhaganstudio@gmail.com with your order number and supporting photographs/videos.

10. International Shipping

Unless specifically stated otherwise on the website, Suhagan Studio currently ships only within India.

11. Contact

For shipping-related questions:

Email: suhaganstudio@gmail.com