User Policy / Acceptable Use Policy

Last Updated: 18 August 2026

This User Policy explains the acceptable use of the Suhagan Studio website and the responsibilities of customers and website visitors.

By using https://suhaganstudio.com, you agree to follow this User Policy.

1. Appropriate Use

You may use the website for legitimate purposes, including:

  • Browsing products.
  • Creating an account.
  • Purchasing products.
  • Tracking orders.
  • Contacting customer support.
  • Providing genuine feedback or reviews.
  • Using other features made available by Suhagan Studio.

2. Accurate Information

You agree to provide accurate, complete and current information when:

  • Creating an account.
  • Placing an order.
  • Providing a shipping address.
  • Making a payment.
  • Contacting customer support.
  • Submitting a review or other content.

Providing false information may result in cancellation of an order or suspension of an account where appropriate.

3. Prohibited Activities

Users must not:

  • Attempt to hack, disrupt or compromise the website.
  • Introduce viruses, malware or harmful code.
  • Attempt unauthorised access to another customer's account.
  • Use stolen payment information.
  • Place fraudulent or intentionally misleading orders.
  • Abuse return, refund or replacement processes.
  • Use multiple accounts to manipulate promotions or offers.
  • Use automated bots or scraping tools without written permission.
  • Copy our product images or descriptions for commercial purposes.
  • Misrepresent their association with Suhagan Studio.
  • Upload unlawful, offensive, defamatory or infringing content.
  • Use the website to violate any applicable law.

4. Reviews and User-Generated Content

If you submit a review, photograph, comment, testimonial or other content to Suhagan Studio, you confirm that:

  • The content is truthful to the best of your knowledge.
  • You have the necessary rights to submit it.
  • It does not infringe another person's intellectual property or privacy rights.
  • It does not contain unlawful, abusive or defamatory material.

You grant Suhagan Studio a non-exclusive right to use, reproduce, display or publish such content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates this policy or applicable law.

5. Promotional Offers

Promotional codes and offers may be subject to specific conditions, including:

  • Validity period.
  • Minimum order value.
  • Product restrictions.
  • One-time use restrictions.
  • Customer eligibility.
  • Non-combinability with other offers.

Suhagan Studio reserves the right to withdraw or modify a promotional offer where permitted by applicable law.

6. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

If you believe your account has been accessed without your permission, contact us immediately at suhaganstudio@gmail.com.

7. Enforcement

Where we reasonably believe that a user has violated this User Policy, we may take appropriate action, including:

  • Cancelling fraudulent orders.
  • Restricting access.
  • Suspending or terminating accounts.
  • Removing prohibited content.
  • Restricting promotional benefits.
  • Taking legal action where appropriate.

Nothing in this policy limits any rights available to consumers under applicable law.

8. Changes to User Policy

We may update this User Policy from time to time.

The revised policy will be published on the website with an updated date.

9. Contact

For questions regarding this User Policy:

Email: suhaganstudio@gmail.com