Terms & Conditions

Last Updated: 18 August 2026

Welcome to Suhagan Studio. These Terms & Conditions govern your access to and use of https://suhaganstudio.com and your purchase of products through our website.

By accessing our website, creating an account, placing an order, or purchasing any product from us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Suhagan Studio

Suhagan Studio is an online retailer offering imitation and fashion jewellery, including mangalsutra sets, earrings, jewellery combos and related products.

Business: Suhagan Studio
Location: Janakpuri, West Delhi, India
Email: suhaganstudio@gmail.com
Website: https://suhaganstudio.com

2. Eligibility

You must be legally capable of entering into a binding agreement under applicable Indian law to place an order on our website.

If you are purchasing a product on behalf of another person, you confirm that you have the authority to provide their information and place the order on their behalf.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, dimensions, colours, materials and other information displayed on the website are accurate.

However:

  • Actual product colours may vary slightly depending on your device or screen settings.
  • Minor variations may occur due to the handcrafted or manufactured nature of jewellery.
  • Product dimensions, weight and appearance may have minor variations.
  • Product specifications may be updated from time to time.
  • Product images are for representation purposes and the actual product may have minor visual differences.

Our jewellery is imitation/fashion jewellery unless specifically stated otherwise on the product page.

4. Prices

All prices displayed on the website are in Indian Rupees (INR).

Prices may change at any time without prior notice. However, the price applicable to an order will generally be the price displayed at the time the order is successfully placed.

Any applicable taxes, shipping charges or other charges will be displayed during checkout where applicable.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS or other communication.

An order is considered accepted only when we confirm or process the order.

We reserve the right to cancel an order in circumstances including:

  • Product unavailability.
  • Incorrect product pricing or description.
  • Suspected fraudulent or unauthorised transactions.
  • Incorrect or incomplete customer information.
  • Delivery limitations.
  • Technical or system errors.
  • Circumstances beyond our reasonable control.

If we cancel a prepaid order, the applicable amount will be refunded through the original payment method or another appropriate method.

6. Payment

Payments may be processed through third-party payment service providers.

By completing a payment, you confirm that:

  • The payment information provided by you is accurate.
  • You are authorised to use the selected payment method.
  • The transaction is being made for a legitimate purchase.

Suhagan Studio does not ordinarily store complete debit/credit card details on its own systems. Payment information may be processed by authorised third-party payment providers according to their respective policies.

7. Shipping and Delivery

We currently offer shipping across India, subject to serviceability of the delivery address.

Delivery timelines, shipping conditions and other delivery information are governed by our Shipping Policy.

Delays may occur due to circumstances beyond our control, including weather, natural disasters, strikes, courier disruptions, public holidays, incorrect addresses or other logistical issues.

8. Cancellation

You may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible. In such circumstances, the order may be handled according to our Return & Refund Policy.

To request cancellation, contact us at:

suhaganstudio@gmail.com

Please mention your order number in the email.

9. Returns and Refunds

Returns, replacements and refunds are subject to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Nothing in these Terms & Conditions is intended to restrict any rights available to consumers under applicable law.

10. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate and updated information.

You are responsible for activities conducted through your account unless such activity occurred without your knowledge due to circumstances beyond your reasonable control.

11. Intellectual Property

All content available on the website, including:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Videos
  • Illustrations
  • Other original content

is owned by or licensed to Suhagan Studio and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without prior written permission.

12. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Introduce malicious code, viruses or harmful software.
  • Use automated systems to scrape or copy website content without permission.
  • Submit false or misleading information.
  • Conduct fraudulent transactions.
  • Interfere with the operation or security of the website.
  • Misuse promotional codes or offers.
  • Impersonate another individual or entity.

13. Third-Party Services

Our website may use third-party services for payments, analytics, advertising, communication, website hosting, logistics and other business functions.

Use of these services may be subject to the respective third-party terms and policies.

14. Website Availability

We aim to keep the website available and functional; however, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

We may temporarily suspend, modify or discontinue parts of the website for maintenance, upgrades, security reasons or other business requirements.

15. Limitation of Liability

To the extent permitted by applicable law, Suhagan Studio shall not be liable for indirect, incidental or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms limits any liability or consumer right that cannot legally be excluded under applicable law.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page with the revised "Last Updated" date.

Continued use of the website after an update constitutes acceptance of the revised terms, subject to applicable law.

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any dispute shall be subject to the jurisdiction of the courts/competent authorities having jurisdiction under applicable Indian law.

18. Contact Us

For questions regarding these Terms & Conditions:

Email: suhaganstudio@gmail.com
Address: Janakpuri, West Delhi, India